metroasemalle Aalto-yliopisto — 3.5 km
JFR Jugofin Rakennus Oy
Puhelinnumero
045 14515...
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Osoite
00330 Helsinki, Ramsaynranta 3 A 3
- Aukioloajat
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Arvostelut jokseenkin JFR Jugofin Rakennus Oy
Järjestelyperuste:
Rakennus aseman Aalto-yliopisto lähistöllä
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00350 Ulvilantie 11 a
Rakennus alueella Läntinen suurpiiri
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00270 Mannerheimintie 93
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00270 Mannerheimintie 91
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Mannerheimintie 91, 00270 Suomi
Arkkitehtuuri-ja Rakennusliikkeet paikkakunnalla Helsinki
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00330 Perustie 14
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00330 Perustie 14
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00270 Paciuksenkaari 19B
Rakennusyhtiö paikkakunnalla Helsinki
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00380 Valimotie 1
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00250 Mannerheimintie 29
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00240 Ilmalantori 1
Rakennustyö paikkakunnalla Helsinki
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00350 Luuvaniementie 14
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00280 Koroistentie 8
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00300 Korppaanmäentie 30
Tyypit rakennusliikkeet
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126 paikkaa
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546 paikkaa
We were the company customers and the scope of the work included a renovation of the kitchen, floor varnishing, and painting. We were first very convinced by good communication and fast responses. We quickly scheduled a visit and after that got the offer the same day. We accepted the offer quickly after.
The work was performed relatively according to the schedule, but then the troubles started…
First, we got asked to pay even before they fixed poorly executed elements of their service. We were told that this is “how they do things” and all issues will be fixed later as they give a warranty. Of course, we didn’t accept that and urged to have issues resolved before payment (as we didn’t consider the job completed).
Then, some fixes were applied, but a lot of issues remained unresolved. The company started an extremely (!) aggressive narrative, including preparing a lawsuit if we didn’t pay the whole sum very soon, and a lot of highly emotional emails, including even pointing out our nationality. Eventually, we felt so threatened, that we decided to pay. It was probably a mistake, as after that we didn’t see them again even though they should still fix their services. We got a very small deduction (roughly 3% of the full price) of one item’s cost. However, of course, it is not enough to cover any reasonable service to fix that.
Their messages were full of serious threats, e.g. mentioning that if we didn’t pay immediately, we would face consequences forcing us to sell our flat to cover their mental health costs.
The issues we faced included:
— Poor floor varnishing. They did not remove old varnish off the edges of the floor. We repeatedly pointed this out, but Jugofin did not remove the old varnish. They also left streaks resulting from excessive and uneven sanding of the floor. Moreover, uneven lacquer application resulted in immense floor smudges (visible everywhere).
— Damaged kitchen worktop. We ordered a worktop from IKEA, paid and they were supposed to pick it up and install it themselves. After a few weeks, we noticed that the worktop was damaged on one side. Obviously, it was done before installation as several older pictures indicate and the whole damage is filled with silicone. Jugofin insisted they are not responsible for it and will not fix it, even though the pictures they sent us during renovation clearly present the hole so it had to be done during their services.
— Improper electrical lights' connection. Lights in the kitchen were installed in a ridiculous way. Cables were connected to a very distant point (even though there was a socket next to an application). That way, they made holes in our kitchen cabinet which were performed extremely unaesthetically. Furthermore, cables were not secured in any way and they were freely hanging inside the cabinet.
— Missing electrical equipment. We were uncertain about the way of connecting lights so we purchased some items excessively (expecting to return them to the store right after). The items were thrown out (or stolen) during renovation and the company didn’t feel responsible for that.
— Random charges. We got charged for some services additionally as they didn’t predict that the work would require additional effort. We felt it was unfair, as we didn’t feel liable for their poor pre-measurement.
— No itemized bill. We asked at least 3 times for itemizations of each cost. Mostly, because now we were unable to decide what was the price for the job performed without proper care. Jugofin ignored all our requests.
Summing up, it was a nightmare. I hope no one ever will need to interact with them. I need to say it was the most traumatic and inappropriate service I faced in my entire life.
The most traumatic and inappropriate service I faced in my entire life! Absolutely terrible experience. Highly not recommended to anyone!
It was a nightmare. I hope no one ever will need to interact with them. I need to say it was the most traumatic and inappropriate service I faced in my entire life.
Espoo, May 2023
Dana Puric, Saban Puric
Kyseessä oli sijoitusasunnon kylpyhuoneen remontointi. Suunnittelu oli asiakaslähtöistä ja siinä huomioitiin hyvin, että kyseessä on sijoitusasunto. Lopputulos on tyylikäs. Alusta loppuun kaikki sujui vaivattomasti. Tulemme varmasti käyttämään tätä firmaa toistekkin!
Kiitoksia palautteesta! Taidat ymmärtää täysin väärin vastauksemme. Emme missään maininnut Teille että isompi urakka tuli.
Hyvää kevättä!
Remonttiaika saatiin sovittua nopeasti, asiakaspalvelu pelasi hyvin ja työn jälki oli kiitettävää. Kaikinpuolin positiivinen kokemus.